For support on our practice management software call:

Toll Free: (800) 704-8494 option 2 (Practice Management and Electronic Health Records only)
Local: (480) 396-1798
For sensor and imaging software support, please dial extension 230 or 205 directly

Or e-mail us at:

Practice Management/EHR Support: support@dentimax.com
Sensor/Imaging Support: Imaging@dentimax.com
Sales: sales@dentimax.com

Hours:

Monday through Friday 6:00AM-5:00PM Pacific
(Support will have a weekly meeting from 6:00AM-6:30AM Pacific) each Friday, during this time our support team will be unavailable)

DentiMax Practice Management software comes with 30-days of free technical support. You can purchase additional practice management software support with the following options:

Automatic Month to Month Plan
$99.00/Month
3 Month Plan
$269.00
6 Month Plan
$499.00
12 Month Plan
$949.00

 

Our Support Policy

All plans will automatically renew at the month-to-month rate, unless specified otherwise contractually.

Requests for cancellation must be submitted at least 15 days prior to the renewal to guarantee cancellation. Requests received less than 15 days prior to renewal will be honored on the next billing cycle.
Cancellation form available for download here
Clients without a support plan or with an expired support plan will be asked to purchase one should they call technical support. Technical support agents will point you in the right direction on solving your issue, but will be unable to assist if you are not on a current support plan.

Live onsite and online training is also available, please click for details.

Support Holidays

  • New Year’s Day
  • Memorial Day
  • The 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Support Tools: DentiMax Support Portal