For support on our practice management software call:

Toll Free: (800) 704-8494 option 2 (Practice Management and Electronic Health Records only)
Local: (480) 396-1798
For sensor and imaging software support, please dial extension 230 or 205 directly

Or e-mail us at:

Practice Management/EHR Support: support@dentimax.com
Sensor/Imaging Support: Imaging@dentimax.com
Sales: sales@dentimax.com

Hours:

Monday through Friday 6:00AM-5:00PM Pacific
(Support will have a weekly meeting from 6:00AM-6:30AM Pacific) each Friday, during this time our support team will be unavailable)

DentiMax Practice Management software comes with 30-days of free technical support. You can purchase additional practice management software support with the following options:

Automatic Month to Month Plan**
$59.00/Month
3 Month Plan
$177.00
6 Month Plan
$329.00
12 Month Plan
$629.00

 

Our Support Policy

Clients without a support plan or with an expired support plan will be asked to purchase one should they call technical support. Technical support agents will point you in the right direction on solving your issue, but will be unable to assist if you are not on a current support plan.

Live onsite and online training is also available, please click for details.

Support Holidays

  • New Year’s Day
  • Memorial Day
  • The 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Support Tools: DentiMax Support Portal
**The Month to Month plan is an auto-charge plan that must be run for a minimum of 3 months, after which it can be canceled at any time.