Customer Technical Support

We want you to use DentiMax effortlessly!

Technical support is available to help you find solutions, integrate your dental accessories into DentiMax, and give you the confidence to use our dental software fearlessly.

Before contacting support, check out these helpful, free resources:

The DentiMax Blog | Support FAQs | Imaging Video Library
Practice Management Technical Requirements | Imaging Technical Requirements

 

Contact DentiMax Technical Support

Support Hours

Monday - Friday 7 a.m. - 5 p.m. MST/GMT -7

Support Holidays

New Years DayLabor Day
Memorial DayThanksgiving Day
The 4th of JulyChristmas Day



Technical Support Pricing

Practice Management

Imaging

Single User
 

$699

Annually

Everything you get with Support

Unlimited Phone Support

Unlimited Email Support

Limited After Hours Support

 
 



Monthly Plans Start at $49

Per hour software support is available upon request

Network
 

$1,399

Annually

Everything you get with Support

Unlimited Phone Support

Unlimited Email Support

Limited After Hours Support

 
 



Monthly Plans Start at $99

Per hour software support is available upon request

Imaging
Support

$649

Annually

Everything you get with Support

Unlimited Phone Support

Unlimited Email Support

Unlimited Training and Dial-in

Access to Loaner Sensor Program



Monthly Plans Start at $79

Dream Sensor
Care Package

$99

Monthly

Everything you get with Care Package

Unlimited Phone Support

Unlimited Email Support

Initial and Annual Training

Access to Loaner Sensor Program



One year minimum comittment

Charged monthly

Enhance Your DentiMax Software and Imaging Experience with Training

In addition to our support services, check out our training page to learn how to get training and package prices to get the most out of your software.

Practice Management Training | Imaging Training

Technical Support Policy

All plans will automatically renew at the current rate unless specified otherwise contractually. Clients must submit cancellation requests 15 days before the renewal to guarantee cancellation. Requests received less than 15 days before renewal will be honored on the next billing cycle. If you'd like to cancel, please call us or email us.

If you have no support plan or an expired plan, we will ask you to purchase one if you require technical support. Technical support agents will point you in the right direction on solving your issue. However, they cannot assist if you are not on a current support plan.

Have more technical support questions?

Empower and secure your practice with a support contract.