Customer Support
We want you to use DentiMax effortlessly!
Support is available to help you find solutions, integrate your dental accessories into DentiMax, and give you the confidence to use our dental software fearlessly.
Before contacting support, check out these helpful, free resources:
The DentiMax Blog | Support FAQs | Imaging Video LibraryPractice Management Technical Requirements | Imaging Technical Requirements
Contact DentiMax Customer Support
Practice Management Support
Sensor and Imaging Support
Support Hours
Support Holidays
Memorial DayThanksgiving Day
The 4th of JulyChristmas Day
Dental Software Support Pricing
Practice Management
Practice Management
Single User
- Monthly plans starting at: $49
- Annually: $699
Practice Management
Network (2+ Users)
- Monthly plans starting at: $99
- Annually: $1399
Per hour software support available upon request.
Imaging
Imaging
Support
- $149/hour or instance
Dream Sensor
Care Package
- $99/month with one year minimum commitment, charged monthly
Enhance Your DentiMax Software and Imaging Experience with Training
In addition to our support services, check out our training page to learn about ways you can get training and package price to get the most out of your software.
Practice Management Training | Imaging TrainingSupport Policy
All plans will automatically renew at the current rate unless specified otherwise contractually. Requests for cancellation must be submitted at least 15 days prior to the renewal to guarantee cancellation. Requests received less than 15 days prior to renewal will be honored on the next billing cycle. If you'd like to cancel please call us at here or email us.
Clients without a support plan or with an expired support plan will be asked to purchase one should they call technical support. Technical support agents will point you in the right direction on solving your issue, but will be unable to assist if you are not on a current support plan.