Initial Setup and Training
Let us do the heavy lifting for you - DentiMax includes FREE installation and two training sessions (typically one hour per session) with each system.
Initial Setup Includes:
We include FREE installation and two training sessions (typically one hour per session) with each system. We believe our job is not over once you've purchased. We schedule a time that is mutually beneficial to both you and our expert imaging staff to install the software on your server and the sensors/software in your operatories.
First Free Training Session
Once we have installed and verified that your sensors and software work properly, we will schedule your first remote, one hour long DentiMax software training session.
In the training course, our trainer will remote into your computer system, and while he is on speaker phone, he or she will “hand hold” you and your staff through taking x-rays and using the software.
After your first session of training, you will be able to take x-rays and use the software with ease. This training and setup process maximizes your investment and makes sure you are getting the best, timeliest support that the industry has to offer. Our goal is to make sure that you and your staff are comfortable with using the equipment from day one.
Second Free Training Session
After you use the software for at least a week or two, then we’ll schedule with you a follow-up, second training session. This way you and your staff can gather a list of questions that we can address in the second class.
This second training session is completely tailored to your practice. We go over all your questions and make sure that your staff is comfortable with both the software and the sensors.
We will even help you with technique questions! Once we are sure all your and your staff’s questions are answered, we will go into more advanced features of the software.
After completing these two classes, 95% of offices will only need minimal technical support. Even for the minimal items, our technical support department is here to help you.
If you have additional questions or need a refresher on something covered in one of your training sessions, you can call us and one of our friendly technical support representatives will be more than happy to help you.
DentiMax is here to help you make your transition a success!
No two practices have the same needs. We will happily work with you to customize the package according to your needs. Talk to our sales team to determine which support and training features will work best from our complete program.
Call 800-704-8494 to get details on training packages today.