December 10, 2020

Go Paperless With DentiMax Electronic Registration

As conditions force many offices to finally go paperless and digital, patient electronic registration kiosk or electronic documents have become one of the most popular purchases for dental offices since June. DentiMax offers two options when it comes to electronic registration, with most offices favoring the Online or Web Kiosk over the In-office Kiosk. The reason may be obvious, but the primary difference between the two options is that the In-office Kiosk requires the patient to complete their patient information on a tablet or computer while inside the office. The […]
October 22, 2020

We Purposely Made Our Sensor and Software Open

David Arnett, president of DentiMax, sat down with Dental Products Report to discuss the DentiMax Dream Sensor– the latest technology in dental radiography. Q: What led you to start DentiMax? DA: I was the ninth employee for a little software company by the name of Lytec Systems. We made medical and dental practice management software. When I left that company, I started dental offices. I’m here in Arizona, the Wild West, maybe the only state where a non-dentist can own a dental office. One day, I noticed this big thing […]
October 15, 2020

Streamline Payment Collections With This Tool

Unless you have personally experienced processing payment collections through DentiMax, you may not fully realize the importance of the topic. Did you know that a common "accepted" amount of human data entry error is 1% these days? Imagine if your staff incorrectly entered or collected 1% of the money owed to your practice. If you have a million-dollar practice, that equals $10,000 for the year! If you aren’t properly collecting the money owed to your practice the first time, it is exponentially harder to correct the error, and collect more […]
October 14, 2020

Schedule a Practice Review Call With Our Tech Support Manager

We love having you as a valued customer and part of the DentiMax team. We want to partner with you and your staff to make sure you get the most out of your software and feel empowered with the tools provided. We’re offering all of our existing practice management customers a Practice Review with our Technical Support Manager to help ensure the system is set up to fit your practice’s needs and preferences, no charge to you. What is a Practice Review? Your Practice Review call will cover the following […]
October 9, 2020

What to Do If You Notice Ransomware and How to Prevent It

Ransomware attacks and phishing emails are on the rise, which is why it is important to make sure your system is not vulnerable. If you think ransomware has infected your computer, follow these steps: What to do if you notice ransomware Disconnect your machine from any others, and from any external drives. If you’re on a network, go offline. You can do this physically by removing the Ethernet cable from the back of your machine. If you’re wireless, there is sometimes a physical button on a laptop to turn on […]
August 28, 2020

Sensor Cost – The Five Hidden Fees

How much does a digital sensor cost? When shopping for a sensor, it is vital to know all the various costs associated with the sensor, rather than just the cost of the sensor itself. Most digital sensors cost between $3,000-$10,000. This price includes the sensor, positioning kit, and manufacturer warranty. However, the sensor cost can drastically increase once accounting for hidden fees. Here is a breakdown of the top five hidden sensor fees every dentist needs to know. Warranty Coverage Manufacturer Warranty Most sensors come with a manufacturer warranty that […]
August 20, 2020

DentiMax Texting and the Digital Waiting Room

Most people who have ventured out into the world to pick up groceries, go to the doctor, or schedule with their dentist have seen an option for curb-side pickup or a digital waiting room. All this fancy term means is you wait in your car for service. While this seems simplistic enough, it’s had a big impact on reducing the amount of exposure opportunities you have in going about your "regular" life with Covid-19. There are many ways to implement a digital waiting room or curb-side check-in for your dental […]
August 5, 2020

What Does End of Support Mean?

As of December 31, 2020, DentiMax version 2013 will have an end of support for DentiMax 2013. What this means for your practice is while DentiMax support will be available to help with very basic "how to" questions via email. Also, we will no longer troubleshoot error messages or functionality issues. Finally, we will not be offering telephone support related to DentiMax version 2013 (and older). In such cases, we recommend purchasing an upgrade to the most current version of DentiMax. Types of questions we will address for 2013 (and older) customers How do I […]
June 26, 2020

How to Bill for PPE in Times of Covid-19

Due to current CDC Covid-19 guidelines, experts recommend the use of personal protective equipment when seeing patients. This is particularly important during procedures likely to generate splashing of body fluids. This includes eye protection (goggles, protective eyewear, or a full-face shield), gowns or protective clothing, gloves, surgical masks, and an N95 respirator during aerosol-generating procedures. All of this necessary equipment will increase the cost of each patient visit, which is why it is so important to properly bill for additional PPE so providers won’t have to cover the expenses unnecessarily. […]
June 10, 2020

5 Tips to Extend the Life of Dental Sensors

Following a few simple tips will keep your digital dental sensor from breaking- saving you thousands of dollars. Here are the five best and easiest tips that are guaranteed to extend the life of dental sensors. 1. Use a USB Extension Cable with Your Sensor One of my favorite tips is to attach a USB cable to the sensor. Using a USB extension cable protects the sensor’s USB plug from premature wear and damage by wearing out the inexpensive USB extension cable instead of the sensor’s USB plug. Standard USB […]
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